HealthGuys Inc may send customer care and support-related text messages to the mobile number you provide when you opt in. By checking the consent boxes on the opt-in form, you authorize HealthGuys Inc to send text notifications related to customer care, support follow-up, account assistance, appointment reminders, request updates, and responses to messages you send to our team.
1. Consent To Receive Messages
When you provide your mobile number and submit the opt-in form, you are giving express consent to receive non-marketing customer care text messages from HealthGuys Inc. Consent is not a condition of purchase. You may decline to provide consent and still contact us through other available service channels.
2. Message Purpose
Messages may include support follow-up, account-related communication, appointment reminders, request status notifications, answers to questions you submit, and other customer care communication reasonably related to your interaction with HealthGuys Inc.
3. Message Frequency
Message frequency varies. You may receive one or more messages depending on the nature of your request, account activity, or support needs.
4. Message And Data Rates
Message and data rates may apply according to your mobile carrier plan. HealthGuys Inc is not responsible for carrier fees, delays, delivery failures, or other network limitations outside of our control.
5. Opt-Out Instructions
You may opt out of text messaging at any time by replying STOP. After you send STOP, you should no longer receive customer care text messages except for messages necessary to confirm your opt-out or otherwise required for compliance purposes.
6. Help Instructions
If you need help regarding your text subscription, reply HELP or contact our support team through the contact information provided on our public website.
7. Privacy And Use Of Information
HealthGuys Inc uses the information you submit, including your mobile number, to provide customer care communication, maintain communication records, support account and service operations, and document consent for compliance and verification purposes.
We do not use your mobile number for unrelated purposes that are inconsistent with the consent you provided on the opt-in form. We do not share your mobile opt-in information with third parties for their own marketing purposes.
8. Recordkeeping And Consent Documentation
By submitting the opt-in form, you understand that HealthGuys Inc may keep records of your consent, phone number, related lead or customer records, message history, opt-out activity, and associated compliance details in order to document and administer your messaging preferences.
9. Eligibility And Accurate Information
You represent that the mobile number you provide belongs to you or that you are authorized to provide consent for that number. You agree to provide accurate information when opting in.
10. Service Availability
Text messaging services depend on carrier networks, device compatibility, and third-party service availability. HealthGuys Inc does not guarantee uninterrupted or error-free delivery of text messages.
11. Changes To These Terms
HealthGuys Inc may update these terms from time to time to reflect operational, legal, or compliance changes. The current version posted on this page will govern future opt-in activity unless otherwise required by law.
12. Contact
If you have questions about these terms, your consent, or our text messaging practices, please contact HealthGuys Inc through the support channels listed on our website.